Epsillion Terms and Conditions

Use of Our website and software entails risks. It is important that You read and understand Our terms and conditions.

By using the Epsillion.com website and Epsillion software it is deemed that the User and/or Client understands and agrees to these Terms and Conditions ("Terms").

These terms are used throughout this document. The terms apply equally whether they are used in the singular or plural:

"We", "Us", "Our", and "Ours" refer to Epsillion Software Limited, its employees, directors, officers, and other agents of the company.

"You", "Your", and "Yours" refer to the software user, the user’s employees, user’s officers, and user’s directors.

A "Subscriber" is someone who pays a fee to use Epsillion Publisher.

A "New Subscriber" is someone who has never subscribed to Epsillion before.

An "Unpaid Trial" is any use of the software that occurs without payment by the user.

A "Referer" is a person who introduces Us to a New Subscriber who becomes a Subscriber.

  1. GDPR Compliance
    1. Epsillion's webserver does not collect, store, or share personally identifiable information.
    2. Epsillion's software servers rely on user email addresses for login. By default, servers automatically delete user-uploaded content 30 days after upload. We delete user-uploaded data at higher frequencies upon user request. We will provide users a download of all data they own that sits on our servers at any given moment, upon request. If you wish to make an inquiry or complaint about how data is handled within Epsillion, please send it to us at support@epsillion.com. We will reply within 1-2 days and seek to resolve the issue within 14 days or less.
  2. Money back guarantee
    1. If you are unhappy with Epsillion after three months, just email us to tell us why. We'll refund 100% of your money, no questions asked.
  3. Prices
    1. We reserve the right to change our prices at any time and for any reason. You have the right to cancel your subscription(s) if the price changes and you do not wish to pay the revised price.
  4. Non-industrial use
    1. The standard Epsillion Subscription is suitable for 1,000 reports per month or less. If you need to process more than 1,000 reports per month, please contact us for a custom quote.
  5. Complaints
    1. All complaints should be directed to Epsillion directly in writing via email at support@epsillion.com.
    2. Epsillion will attempt to rectify any issues raised by the Client within 14 working days, where practically possible.
  6. Copyrights, Patents, and Trademarks
    1. All copyright, patents, trademarks and any other intellectual property rights on the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned or licensed to Epsillion or otherwise used by Epsillion as permitted by law.
    2. In accessing the website, the Client agrees that they shall access the content, software, and services solely for their personal or business use, where both preclude selling or re-selling the content, services, and software. None of the content may be reproduced, sold, re-sold or distributed without the prior written consent of InvertAlert Software Limited.
  7. Disclaimer and Limitations of Liability
    1. NOTHING IN THIS AGREEMENT SHALL, NOR SHALL BE DEEMED, TO LIMIT OR EXCLUDE EPSILLION'S LIABILITY NEITHER FOR FRAUD NOR FOR PERSONAL INJURY OR DEATH CAUSED BY OUR NEGLIGENCE.
    2. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON EPSILLION'S WEBSITES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.
    3. IN NO EVENT SHALL EPSILLION OR ITS AFFILIATES, BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF ITS WEBSITE, INFORMATION, SOFTWARE, PRODUCTS, OR SERVICES.
    4. EPSILLION SHALL NOT BE LIABLE FOR ANY DELAY OR INABILITY TO USE ITS WEBSITE, OR FOR ANY DELAY IN ACCESSING INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES THROUGH ITS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF EPSILLION, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
  8. Indemnity
    1. You agree to indemnify and hold Epsillion and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Epsillion arising out of any breach by You, of these Terms or other liabilities arising out of Your use of Epsillion or Epsillion's website.
  9. Severance
    1. If any of these Terms should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable.
  10. Jurisdiction
    1. Each party irrevocably agrees that the courts of British Columbia, Canada shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).
    2. In the event that it is not possible to settle a dispute in British Columbia, any court in Canada shall have jurisdiction to settle any dispute relating to these Terms.
  11. Unpaid Trials
    1. We reserve the right to cancel or prolong Unpaid Trials of Epsillion Publisher at any time and for any reason.
  12. Referrals
    1. Referral bonuses are processed in the order in which We receive them.
    2. Referral bonuses are limited to ten New Subscribers per company.
    3. Referral fees are not applicable if the Referer is directly responsible for the purchasing decision.
    4. Referral bonuses are denominated in US dollars (USD). The exact amount Referers receive in local currency may vary as exchange rates vary.
    5. We reserve the right to cancel or change a referral code's validity at any time, for any reason. Referers agree We will not compensate Referers in any way for such cancellation or change.
    6. We reserve the right to cancel or change a referral link's validity at any time, for any reason. Referers agree that We will not compensate Referers in any way for such cancellation or change.
    7. We reserve the right to change referral terms at any time, for any reason. Referers agree that We will not compensate Referers in any way for such a change.
    8. If Referers request and/or receive a kickback of any sort, We will not pay any referral fee and We will notify the police of the fraudulent incident.